{"xsrfToken":"70139706ed84a3db85ba1f0b044dc9c20bc77d10_lout","branding":{"id":"1","key":"fsdp","name":"Clepher","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/7","theme":{"headerBGColor":"#417aff","headerLinkColor":"#ffffff","headerLinkHoverColor":"#2e4f99","headerLinkHoverBGColor":"#2e4f99","headerBadgeColor":"#2e4f99"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7bcd3373-6551-4dc8-a541-06e25ffd7022/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMzY3MjA1ZS02Y2ZiLTQwOGItYjVkNC00NGJjYTY3ODdiNzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdiY2QzMzczLTY1NTEtNGRjOC1hNTQxLTA2ZTI1ZmZkNzAyMiI6WyJyZWFkIl19LCJleHAiOjE3MzQ3ODg5NzEsIm5iZiI6MTczNDc4ODM3MX0.fsllmXvcQ3QdCP3FV48S5Pbp00rR7xCohyFPdS3AEZw&client=3367205e-6cfb-408b-b5d4-44bca6787b72&mode=fit","logoId":"7bcd3373-6551-4dc8-a541-06e25ffd7022","isLogoAvailable":true,"helpCenterTitle":"Hi! \uD83D\uDC4B How can we help you?","sharedPortalName":"Clepher Help Center","userInitialAnnouncementHeader":"We're rebranding to \"Clepher\"! \uD83C\uDF89","userInitialAnnouncementMessageWiki":"<p>We're changing from our old brand \"Clever Messenger\" to our new brand \"Clepher\". This means you may see references to both brands in articles and videos. In time, everything will be branded \"Clepher\".</p>","translations":{"en-US":{"helpCenterTitle":"Hi! \uD83D\uDC4B How can we help you?","sharedPortalName":"Clepher Help Center","announcementHeader":"We're rebranding to \"Clepher\"! \uD83C\uDF89","announcementMessage":"We're changing from our old brand \"Clever Messenger\" to our new brand \"Clepher\". This means you may see references to both brands in articles and videos. In time, everything will be branded \"Clepher\".","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0087ff","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"fsdp","projectId":10000,"serviceDeskId":1,"name":"Clepher","description":"<p>Welcome to the Clepher Helpdesk - please search the knowledge base before raising a request, as your question might've been answered already. \uD83D\uDE09</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"37","name":"Ask a Question","descriptionHtml":"<p>In need of support? Before you write your ticket, here's an article on <a href=\"https://clevermessenger.atlassian.net/servicedesk/customer/portal/1/article/932446256\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">how to write the Perfect Support Ticket for getting you the best and fastest resolutions.</a></p>","callToAction":"Ask a Question","introHtml":"<p>Ask us anything! We're here to help!</p>","icon":10458,"iconUrl":"https://clepher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[3],"key":""},{"id":"4","name":"Cancel Subscription","descriptionHtml":"<p>In need of support? Before you write your ticket, here's an article on <a href=\"https://clevermessenger.atlassian.net/servicedesk/customer/portal/1/article/932446256\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">how to write the Perfect Support Ticket for getting you the best and fastest resolutions.</a></p>","callToAction":"Cancel Subscription","introHtml":"<p>Want to cancel your subscription?</p>","icon":10508,"iconUrl":"https://clepher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[1],"key":""},{"id":"2","name":"Fix an account problem","descriptionHtml":"<p>In need of support? Before you write your ticket, here's an article on <a href=\"https://clevermessenger.atlassian.net/servicedesk/customer/portal/1/article/932446256\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">how to write the Perfect Support Ticket for getting you the best and fastest resolutions.</a></p>","callToAction":"Fix an account problem","introHtml":"<p>Having trouble accessing Clever Messenger? Or certain features?</p>","icon":10505,"iconUrl":"https://clepher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10505","groups":[3],"key":""},{"id":"8","name":"Invoices","descriptionHtml":"<p>In need of support? Before you write your ticket, here's an article on <a href=\"https://clevermessenger.atlassian.net/servicedesk/customer/portal/1/article/932446256\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">how to write the Perfect Support Ticket for getting you the best and fastest resolutions.</a></p>","callToAction":"Invoices","introHtml":"<p>Have invoice questions (or requests)? Let us know!</p>","icon":10470,"iconUrl":"https://clepher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[1],"key":""},{"id":"38","name":"Report a bug","descriptionHtml":"<p>In need of support? Before you write your ticket, here's an article on <a href=\"https://clevermessenger.atlassian.net/servicedesk/customer/portal/1/article/932446256\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">how to write the Perfect Support Ticket for getting you the best and fastest resolutions.</a></p>","callToAction":"Report a bug","introHtml":"<p>Think you've found a bug? Please report.</p>","icon":10476,"iconUrl":"https://clepher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[5],"key":""},{"id":"3","name":"Upgrade/Downgrade Subscription","descriptionHtml":"<p>In need of support? Before you write your ticket, here's an article on <a href=\"https://clevermessenger.atlassian.net/servicedesk/customer/portal/1/article/932446256\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">how to write the Perfect Support Ticket for getting you the best and fastest resolutions.</a></p>","callToAction":"Upgrade/Downgrade Subscription","introHtml":"<p>Want to upgrade (or downgrade) your subscription?</p>","icon":10507,"iconUrl":"https://clepher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10507","groups":[1],"key":""},{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://clepher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"19","name":"Messenger request","descriptionHtml":"","callToAction":"Messenger request","introHtml":"<p>Request received from Clever Messenger chatbot</p>","icon":10458,"iconUrl":"https://clepher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"1","name":"Refund Request","descriptionHtml":"","callToAction":"Refund Request","introHtml":"<p>Want a refund for your purchase? we'll take care of processing your request.</p>","icon":10491,"iconUrl":"https://clepher.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"Account"},{"id":5,"name":"Platform"},{"id":1,"name":"Billing"}],"orderMapping":{"3":[37,2],"1":[8,3,4],"5":[38],"2":[8,1]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"d598bc76-6d50-3b31-ba5a-f03d20800165","appLinkName":"System Confluence","appLinkUrl":"https://clevermessenger.atlassian.net/wiki","spaceKey":"FSDP","spaceName":"First service desk project","spaceUrl":"https://clevermessenger.atlassian.net/wiki/spaces/FSDP","isServer":false},"labels":[],"projectKey":"CM","serviceDeskId":1,"kbLinkDomainURLs":["https://clepher.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CM","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMzY3MjA1ZS02Y2ZiLTQwOGItYjVkNC00NGJjYTY3ODdiNzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ3ODk1NzEsIm5iZiI6MTczNDc4ODM3MX0.QW-FP5qclXBssJYRNAag-tcOHda-U-VQqqVcCf4OdZs","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"3367205e-6cfb-408b-b5d4-44bca6787b72","tokenDurationInMins":20}},"kbPage":{"id":328302597,"title":"Integrating Demio","url":"https://clepher.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/328302597","space":{"key":"FSDP","name":"Clepher Documentation","id":360450},"serviceDeskIds":[1],"appLinkId":"d598bc76-6d50-3b31-ba5a-f03d20800165","idInString":"328302597","projects":[{"projectId":10000,"serviceDeskId":1,"portalId":1}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=clepher","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"70139706ed84a3db85ba1f0b044dc9c20bc77d10_lout","baseUrl":"https://clepher.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://clepher.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"3367205e-6cfb-408b-b5d4-44bca6787b72","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"22ff166e33f342628c29348bd2b6d9b1","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}