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Video Card

Video Card

Owned by Berna
Last updated: Jul 29, 2023 by Marjorie Badong
3 min read

The Video Card is used to create a Video Message in your Flow. 

Video Card Overview

In the next section, you discover how to set up your Video Card.



Video Card specifics:

  • Card Title

  • It has two connectors 1 incoming and 1 outgoing

  • Card Preview

  • Statistics

  • Duplicate/Copy

  • Settings

  • Delete

To learn more about card specifics and their functions, click here.

Video Card Message

Once you’ve clicked on the little cogwheel (the settings icon in the lower-right corner on this card) it opens up a new window. This new window contains three tabs; Settings, Triggers, and Click-to-Messenger Ads.



Video Card Settings

The settings tab is where you set up your card title and video file. 



Video Card Settings Explained

The Settings tab in the Video Card consists of 4 parts; card title, attach video field, preview, and buttons/quick replies which are explained next. 

1. Card Title

  • Enter a name for your card. It is recommended to specify something that’s easily identifiable in the ‘message naming’ field as you might need to edit and/or use this message in another area of Clepher.

2. Video Field

  • Attach the Video you want to send out.

  • There are two ways to insert a video file into the card:

    • Direct URL

      • One way to insert a video into the card is by simply clicking on the "direct URL" option and paste the video link/URL unto the video field. Once the video is visible, it means you have successfully attached a valid video link/URL. 

    • Upload 

      • To upload a video file into the card, simply click on the upload link and select the desired video file from your drive. Allow a few seconds to load. Once the video is visible, it means you have successfully uploaded a valid video file.

      • The current size for any media file is 25MB (this is a Facebook limitation).

3. Preview

  • Upon attaching your video in the video field," the Preview automatically updates. This is where you can see how it will look for your Subscribers. 

4. Buttons

  • All Message Type cards can be set up with Buttons and Quick Replies depending on how you would like to deliver your message to a subscriber. See our documentation on Buttons & Quick Replies to learn more about the difference between the Types of Buttons.



Important Note

Any changes made inside the card are temporarily auto-saved whether you click on the save button, the close button, or simply click outside the card on your screen. To save your progress, it is important to always click the "Save" button (in the top right corner) on the Flow Composer to apply any changes made.

Triggers and Click-to-Messenger Ads

Each card has the same Triggers and Click-to-Messenger Ads tabs:

  • To learn more on what is inside the Triggers tab, click here.

  • To learn more on what is inside the Click-to-Messenger Ads tab, click here. 







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