One Time Notification (OTN) Request Card

The OTN Request Card is used to add an OTN request to your flow.

OTN Request Card Overview

In the next section, you discover how to set up your OTN Request Card.

OTN Request Card Specifics:

The OTN Request Card has the following specifics:

Card Title
It has two connectors 1 incoming and 2 outgoing
Card Preview
Duplicate Card Icon
Settings Icon
Delete Icon

To learn more about card specifics and their functions, click here.

OTN Request Card Message

Once you’ve clicked on the little cogwheel (the settings icon in the lower-right corner on this card) it opens up a new window. This new window contains two tabs; Settings and Triggers.

OTN Request Card Settings Explained

The Settings tab in the OTN Request Card consists of 4 parts; Card Title, Tag, Message, and Preview.

1. Title

Enter a name for your message. It is recommended to specify something that’s easily identifiable in the ‘message naming’ field as you might need to edit and/or use this message in another area of Clepher.

2. Tag

Set a tag for this message. You will use the same tag when creating the actual OTN flow.

The tag should not contain special characters.

3. Message

Enter the message you want to send out. A Text Message can hold Air Variables, Personalization Tags, and Emoji.

4. Preview

In entering your text in the field, the Preview on the right automatically updates. This is where you can see how it will look for your Subscribers.

Getting Started

Start using the One-Time Notification by requesting access to your Facebook Page. Here's how:

Go to your Page Settings.

Choose Advanced Messaging. Inside you will see options under the Request features is your One-Time Notification then hit Request.

Note: Request for OTN on your Facebook Page is approved immediately.

Sending an OTN Request Card Explained

For sending the actual OTN, you simple use the Broadcast feature and choose the audience you would like to target for the OTN request or you can either send to all your subscribers. And select the "Promotional" type for this broadcast.

Now, you'll be able to identify anyone who has opted-in to receive your OTN. You may create another flow with a segment based on people having your desired OTN tag attached to their profile. From there, you simply send a Broadcast to this new Segment.

Set up the Segmentation in this flow:

Go to the Segmentation tab and create new. Select an Attribute to “OTN tag” equal to "Tag name".

2. Create a flow and add a condition card and select the segment you created. Kindly see the sample below:

Triggers

Each card has the same Triggers tab:

To learn more on what is inside the Triggers tab, click here.
To learn more about how OTN works, click here.

Clepher Documentation